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KishanBansal
Level 7

Roku TV (TCL) not loading channels

On my TCL roku TV - The channels are not loading. For example: If I click on the Netflix tile on the home page. It shows the Netflix is loading and suddenly comes back to home page again. It is happening with all the channels like Amazon Prime etc. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku TV (TCL)

@KishanBansal 

Thanks for the note.

Are you currently connected to your wireless network? We would recommend rebooting your network and your device to see if that resolves the issue.

For other network troubleshooting steps, visit our Support page here: Tips for improving the wireless connection to your Roku streaming device

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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