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Lhouck12
Level 7

Re: Sharp 58 inch Roku TV Screen Won't Turn On

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Adding my name to list. Not quite 2 years old. Sharp TV will no longer turn on!

RokuDanny-R
Roku Employee
Roku Employee

Re: Sharp 58 inch Roku TV Screen Won't Turn On

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@Lhouck12

Thanks for the post.

Have you tried contacting Sharp support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: http://www.sharpusa.com/CustomerSupport/ContactUs.aspx or at 1-888-935-8880.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Koozie1984
Level 7

Re: Roku TV Screen Won't Turn On

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https://youtu.be/jwH3ih1PnQk 

try this link and see if anyone has tried this. I’m gonna try it this weekend and hopefully it works. I have a LC58Q7370u with a black screen no audio and two red flashes on the standby light. Evidently the whole tv can shut down by just one led light going out. I’ve seen a lot of people throw a bunch of money into replacing all the boards and still have the same problem. So maybe this is the solution for some of us. I know the video is for a hisense but that’s who makes the sharp roku TVs too and the one in the video he is working on looks very similar to my sharp. 

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Kclarke
Level 7

Re: Roku TV Screen Won't Turn On

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Hopefully people will see this. I have a ROKU tv that is about 3 years old. It first started with a dark strip across the top now it has gone totally black with no sound. We have got to stop these garbage junk makers from profiting off of hard working Americans. Tell as many people as you can not to buy this junk. If you see them in the store looking at one just interject and tell them it is a piece of trash. I cannot wait to buy a different brand and be done with this trash. I have a Tv downstairs I have had for about 8 years that is still going strong. We have to fight back and ROKU should be ashamed for producing such garbage. But they are laughing at us because they know there is nothing we can do, warranty is expired and no one wants a run around. Good luck!

Hwilli79997
Level 8

Re: Roku TV Screen Won't Turn On

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I’m with you will never buy another Roku TV and hope no one else will because you are just giving away money.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku TV Screen Won't Turn On

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@Kclarke

Thanks for the post.

It looks like the issue you are experiencing is different than what this thread is about.

Your specific issue may be hardware related. Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator
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ritach
Level 7

Re: Roku TV Screen Won't Turn On

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Today, I have the exact problem with my Sharp Roku TV.  Did you find a solution?

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RokuMary-F
Roku Employee
Roku Employee

Re: Roku TV Screen Won't Turn On

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Hi @ritach,

Thanks for posting in the Roku Community!

Have you tried contacting Hisense support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can reach their support team here: https://www.sharptvusa.com/support or
http://www.sharpusa.com/CustomerSupport/ContactUs.aspx or at 1-888-935-8880

Thanks,

Mary

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Hwilli79997
Level 8

Re: Roku TV Screen Won't Turn On

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I got a new TV

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Roxane64
Level 7

Re: Sharp 58 inch Roku TV Screen Won't Turn On

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I have no idea who that is it is a sharp roku tv, i'm beside myself I've only had it 1 1/2 year.

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