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SKeeling
Level 7

Roku TV Remote with AAA batteries won’t last two weeks with even the expensive brands

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I’ve been dealing with this for months now and I’ve had enough.  My Roku TV uses AA batteries and lasts six months, but this one is a week some times 2-3 weeks at most.  I’ve spent as much on batteries as I did on the Box.

Given other comments, it appears to be a known issue, but I’ve not received a recall notice.  

 

Whats the solution? 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku TV Remote with AAA batteries won’t last two weeks with even the expensive brands

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@SKeeling 

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku TV Remote with AAA batteries won’t last two weeks with even the expensive brands

Jump to solution

@SKeeling 

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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