Discussions

[SandraH21]

I just bought a 55’ Roku tv less than a month ago. The sound keeps turning off and I have to power the tv off every 20 min. I search through other topics and have already tried all the suggestions. What can I do? Is there a warranty? Thank you 

[StreamerUser · Accepted solution]

Yes, there is a warranty - through the manufacturer of the TV (not Roku - they only provide the system software to the manufacturer).

You need to contact the manufacturer for warranty service.

https://support.roku.com/article/115006475047

[SandraH21]

Thank you. I will try TCL.