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Hildreck
Level 7

Roku TV Green squares on sound icon

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I got this tv by tcl/Roku and straight out of the box there is green squares in the sound icon.Only happens when changing volumeOnly happens when changing volume

 

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RokuIrene-S
Roku Employee
Roku Employee

Re: Green squares on sound icon

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Hi @Hildreck

Thanks for the post.

We suggest you reach out to the Roku TV manufacturer directly for assistance with the Roku TV issue. It seems that this issue is with the hardware of the TV.

TCL support can be reached at https://www.tcl.com/ph/en/services/contact-us


All the best,
Irene

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Hildreck
Level 7

Re: Green squares on sound icon

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I should probably add the tv size, it is 65 inch.

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RokuIrene-S
Roku Employee
Roku Employee

Re: Green squares on sound icon

Jump to solution

Hi @Hildreck

Thanks for the post.

We suggest you reach out to the Roku TV manufacturer directly for assistance with the Roku TV issue. It seems that this issue is with the hardware of the TV.

TCL support can be reached at https://www.tcl.com/ph/en/services/contact-us


All the best,
Irene

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