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StPeterFamily
Newbie
‎10-10-2022 08:27 PM

Roku TV Black screen and no sound issue

I have the same problem.  I have Sharp roku tv, suddenly turn black screen.  I unplugged and press power button for 30 sec, wait for 10 minutes and plugged power back on, but screen is still black.  None of the tv remote buttons are working as tv is not responding.  
power light on tv is blinking sometimes and it stops blinking.  This tv is only 3 years old, I don’t think it is end of life yet…..  what can I do?

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RokuDanny-R
Retired Moderator
‎10-17-2022 04:07 PM

Re: Roku TV Black screen and no sound issue

@StPeterFamily

Thanks for the post.

Roku Community users have confirmed that they were able to resolve their similar issue by unplugging their Roku TV for 10-15 minutes then plugging it back in. Have you tried that specific troubleshooting step to see if that helps?

Please keep us posted and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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