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Derkewing
Level 8

Roku TV Antenna Guide Channel Logos

I was so glad to see that channel logos were finally restored on my Roku Tv last week, however today once again they are gone and replaced by plain text call letters. It was finally how it should have been and it's already gone. I tried rebooting and rescanning. What gives?

ONN Roku TV 7822X

Model: 100012585

Software: 10.0.2 build 4276-AT

Serial Number YN00SM151554

ISSUE ID: 54-351-200

It only took a year for them to fix this and only stayed a week. Please advise. 

5 REPLIES 5\
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku TV Antenna Guide Channel Logos

@Derkewing

Thanks for the post.

Can you please provide a screenshot of the issue you are seeing so we can better understand the issue?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Derkewing
Level 8

Re: Roku TV Antenna Guide Channel Logos

IMG_20210901_172400192~2.jpg

Hi Danny. 

So where it says the channel name, there were channel logos. They finally came back and now they are gone again. 

RokuDanny-R
Roku Employee
Roku Employee

Re: Roku TV Antenna Guide Channel Logos

@Derkewing

Thanks for the follow up.

I'll pass along your concerns to the appropriate Roku team to investigate.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Dmullenix
Level 7

Re: Roku TV Antenna Guide Channel Logos

Just wanted to add that I had the same thing happen with my TCL Roku TV.  I'd never seen the logos before a few days ago.  They were there for a day or two and are now gone again.

Derkewing
Level 8

Re: Roku TV Antenna Guide Channel Logos

Any update on this?