Roku TCL keep going back to factory reset every 20 mins
I have the Roku TCL, it's about two and a half years old. For the last two days it has been going back to a factory reset every 20 mins. It goes back to the welcome let's get started thing. I don't know who to contact or what to do. I have unplugged for over an hour and plugged back in. I have manually done a factory reset. No change. I want to know who to contact
TCL. Roku doesn't manufacture the TVs. Roku leases the Roku software to TCL and other companies for their smart TVs. Although I suspect a TV that old is out of warranty, unless you purchased an extended warranty.
Before you declare it a loss, answer how you did a factory reset. What did you do to initiate a reset, and for how long (if applicable)?
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
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