More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Roku TCL TV disconnects from WiFi when turned on

I have two Roku TCL TV's. On both of them, once in a while, when I turn on the TV, the WiFi is disconnected. This doesn't happen every time. 

Sometimes, simply doing "Check connection" fixes the problem. Other times, the "check connection" option is not available, so I have to set up a new connection (but it remembers the WiFi details). 

My WiFi is stable and never disconnects when I'm watching the TV. This only started happening a few months ago. I'm using Google WiFi routers and get about 80mbps.

0 Kudos