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Musix_Magick
Level 7

Roku Streambar with Roku TV issues

I connected a Roku Streambar to my Hisense Roku TV. Now I have double Roku accounts. I can use the Streambar remote to control power & volume of the Roku tv, but not vice versa. If I power on with the Streambar remote, sometimes I get the TV Roku menu, other times the Streambar menu. There's no option for my blu-ray player on the Streambar menu. If I power on via the Streambar & select my player, it switches to the Streambar menu. Etc & every weird thing you can imagine  There has to be a way to use one remote or the other & just one of the menus. I shouldn't have to switch back & forth. The Streambar should either function just as an attached speaker or completely take over the setup. What am I missing here?

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3 REPLIES 3
Tivoburkee
Community Streaming Expert

Re: Roku Streambar with Roku TV issues

You use the streambar remote it will always take you to the streambar home screen. To get the tv remote to control the streambar volume refresh the cec devices in your tv settings. If you want the Roku tv home screen with input tiles only use the roku tv remote, put the streambar remote away if you're only using it for better sound. 

Edmund
Roku Community Streaming Expert

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MDEgmail
Level 7

Re: Roku Streambar with Roku TV issues

When I control my TV with the TV remote, I cannot change the volume on the streambar.
When I control my with the Streambar I cannot turn the TV on/off.
Suggestions?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Streambar with Roku TV issues

@MDEgmail

Thanks for the inquiry.

Have you already paired the Streambar remote with the TV?

For more information about how to pair a Roku device remote to control the TV power and volume, visit our Support page here: Set up TV controls

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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