Discussions

[Psamborsky24]

I been using my Roku StreamBar for 3 year, it recently did an update, and now when i turn it on, a 60 second clock appears. At the end of the 60 seconds, it goes to "demo" mode. I then have to press and hold the reset button on the back.

I have reset factory settings, and read form post about going to settings, general and what not. But when i go to settings there's no "general".  

What's wrong with the device, and how do I fix it?

[RokuHaz-M]

Thanks for bringing this to us! @Psamborsky24

I understand that you're having a bit of trouble with your Roku Streambar, as it turns on and switches to Demo Mode after just one minute. There are a few possible reasons for this, whether it’s something with the Roku Streambar itself or your TV. I’d love to help you sort this out, so could you share a bit more information about the issue?

• What is the current Software Version running on your Roku? Here's how to check it, (Home > Settings > System > About.)
• Can you snap a pic of the prompt when it shows up? Check out this link to see how to share a pic in the Community.
• Aside from pressing the reset button on the back, have you tried any other steps to fix the issue?

In the meantime, try unplugging the Roku Streambar completely from the back of your TV and see if the prompt still appears.

Can’t wait to sort this out together!

The Roku Community Team