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ShuadChaun
Level 7

Re: Muffled Audio on Roku streambar

Serial number: YLOOHW218776

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RokuKariza-D
Roku Employee
Roku Employee

Re: Muffled Audio on Roku streambar

@ShuadChaun

Appreciate the prompt response. 

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Callyc4
Level 7

Re: Muffled Audio on Roku streambar

I’ve been contacted by support but I’ve not had a response from my last email which was nearly a week ago. Is there any chance someone could reply so we can resolve this issue in a timely manner please? 

Ticket # 5220947

Thanks.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Streambar audio buzzing issues

@Boog @Dann3 

Thanks for the post.

Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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RokuDanny-R
Roku Employee
Roku Employee

Re: Streambar audio buzzing issues

@Taymour @paulfuhr @Skatan 

Thanks for the posts and providing us with your information.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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RokuDanny-R
Roku Employee
Roku Employee

Re: Muffled Audio on Roku streambar

@Callyc4 @PiersGaviston 

Thanks for the post.

I have passed along your concerns to our Support team. They will follow up and assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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JunkB
Level 7

Re: Muffled Audio on Roku streambar

Model: 9102EU

Serial: YL00F8080851

Device ID: 2E10AF080851

@RokuDanny-R 

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JCDenton
Level 7

Re: Muffled Audio on Roku streambar

Model: 9102R 

Serial number: YL003U523836

SW: 10.5.0 build 4201-95

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steveweree
Level 8

Re: Streambar suddenly buzzing/cracking/distortion after a few months!

Same for me.  One year old Roku Streambar started crackling and buzzing distortion on left channel (left when facing the Roku).  It went away for a few days, now it is back again, and reboot/power cycling not fixing it.  I turned off the Bass in Audio settings, and the distortion has stopped, but audio is just tinny now, obviously. 

Model: 9102R

SN: YL0059988139

SW: 10.5.0  Build 4210-95

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RokuDanny-R
Roku Employee
Roku Employee

Re: Streambar suddenly buzzing/cracking/distortion after a few months!

@JunkB @JCDenton @steveweree

Thanks for the posts and providing us with your information.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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