My Roku Streambar (which I've only owned since March) has recently started buzzing (as if something is wrong with the bass or subwoofer capabilities). I never turn the volume up too high, so I am perplexed as to how this has happened.
Hi @taphazardly
Thanks for bringing this to our attention.
I have passed along your information and concern to our Support team. They will follow up and further assist you through email.
All the best,
Kariza
Thanks for the post.
Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.
Thanks,
Danny
Issue: Distorted sound
Model: 9102X
FCC ID: TC2-R1038
IC ID: 5959A-R1035
SN: 2A1095072926
Hey @cb34
Thanks for reaching out.
I have passed along your information and concern to our Support team. They will follow up and further assist you through email.
All the best,
Kariza
Good day, did you ever receive any assistance from Roku or anyone? I'm having the same problem with static in the Roku streambar. I just bought it about 6 months ago. Why won't Roku customer service help? Will someone please help fix this problem?
Hi @Mrsmoss54
I apologize for the delay in response.
I have passed along your information and concern to our Support team. Please keep an eye on your email since they will be reaching out to you from there.
All the best,
Kariza
Hello @Dee54
Thanks for bringing this to our attention.
Please reply here with the serial number of your Roku Streambar. It can be viewed by navigating to Settings > System > About.
Once we have the information needed, we'll be able to forward it to our support team for further assistance.
All the best,
Kariza
My serial number is YK00TM041457. Thank you for the quick response. I'm looking forward to the resolution to this problem.
Thank you