Discussions

[Carlosresares]

I am having the same Issue, after the last update low sounds are terrible I hope you release new update to fix that.

[RokuKariza-D]

Hi @Carlosresares

Thanks for posting here in the Community!

Could you tell us more about your concern? Are you hearing crackling or buzzing sounds from your Roku Streambar? If so, please reply here with the serial number of the affected device. It can be found in Settings > System > About. 

We look forward to hearing from you soon.

All the best,
Kariza

[Carlosresares]

I am hearing buzzing

Serial number YL007P290019

Version 10.0.0

[RokuKariza-D]

@Carlosresares

Appreciate the response.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza

[Rapagejr]

I just received my warranty replacement stream/soundbar and it sounds great! Thanks Roku for responding so quickly. I hope the replacement will continue working without this issue.

[Janglekat]

I have been having the same issue. My information is this:

Model # 9012R

Serial # YL007E544893

Device ID 2A10C7544893

The static goes away if I take everything off and then the sound of the show or movie is awful. The TV's speakers sound better. Please help.

Thank you

[RokuKariza-D]

@Janglekat

Thanks for providing us your information.

I have passed them along to our support team to assist you further. I'd recommend keeping an eye on your emails since they'll be reaching you out from there.

All the best,
Kariza

[Kaniv]

I'm having the same issue with my Roku. It was fine 2 days ago, all of a sudden it is not. I watch primarily cooking shows on Discovery+, so I don't know what blew out the speakers.

Model: 9102X

SN: 2A10A1824854

[RokuDanny-R]

@Kaniv

Thanks for the post

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny

[JLed81]

Same issue - distortion and low volume on the right side speaker

9102R

YL00DM140841

2A111D140841

10.5.0 - 4167-95

41-399-937

Already tried factory reset