Discussions

Premium audio. Made simple.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Shawn707
Newbie

Roku Streambar Pro not working with Roku TV

I have a Roku Streambar pro and I have the same problem it doesn’t work with my Roku tv , I’ve been told by friends at work I need to set up the tv as a monitor in the settings but I’m lost here. 

Labels (1)
0 Kudos
7 REPLIES 7
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Roku Streambar Pro not working with Roku TV

Hi, @Shawn707.

Welcome to the Roku Community!

I understand you're experiencing an issue with your Roku Streambar Pro working with your Roku TV, and we would like to be able to assist. 

To better understand your concern, I'd like to learn more about it.

  • What specific behavior are you encountering with the Roku Streambar Pro on your Roku TV? Is it a configuration issue, audio issue, or playback issue?
  • How is your Roku Streambar Pro connected to your Roku TV? 
  • Is this the first time you're setting up your Roku Streambar Pro with your Roku TV? Or this has worked before?

Please get back to us soon.

Best,
The Roku Community Team

Emmanuel-D.
Roku Community Moderator
0 Kudos
Shawn707
Newbie

Re: Roku Streambar Pro not working with Roku TV

I don’t have it hooked up with any wires at the moment but I’ve used hdmi, and the eyelet but no sound ,  it should be able to connect wireless yes? 

0 Kudos
Shawn707
Newbie

Re: Roku Streambar Pro not working with Roku TV

Yes first time have never had soundbar working 

0 Kudos
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Roku Streambar Pro not working with Roku TV

Thanks for the prompt response, @Shawn707!

To clarify your question, you will still have to connect your Roku Streambar Pro to your Roku TV via HDMI cable, as it is not designed to work wirelessly.

However, since you're having problems with the audio, we'd like to know more about it.

  • Is this happening on all channels or only on a specific channel?
  • Is the audio issue intermittent or you don't hear any audio at all?

In the meantime, we would recommend visiting this support article: How to set up your Roku Streambar  with a Roku TV system.

Please keep in touch!

Best,
The Roku Community Team

Emmanuel-D.
Roku Community Moderator
0 Kudos
Shawn707
Newbie

Re: Roku Streambar Pro not working with Roku TV

I will hook the hdmi cable back up , it’s never worked on any channel.  Which hdmi hole do I hook it to I got 4 of I’m using port 1 for a stream box

0 Kudos
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Roku Streambar Pro not working with Roku TV

Thanks for the follow-up, @Shawn707!

You may try connecting it to the port labeled HDMI eARC to ensure that the audio and video are transmitted to your TV. Also, you can get some tips on the support article provided above for the configuration. 

Let us know what you find out!

Best,
The Roku Community Team

Emmanuel-D.
Roku Community Moderator
0 Kudos
Shawn707
Newbie

Re: Roku Streambar Pro not working with Roku TV

Yes I hooked up to arc, went through the whole thing and now it works also have a bass pro it hooked up as well.  The stream pro overrides the tv Roku I am assuming because now it tells me I can’t use hdmi 1  on my tv .  I watch tv most of the time through my stream box  I use a Tanggula box if you’re familiar with. 

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.