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Roku Streambar Audio Issues

Seems to be a common issue and I am looking to see if there is any solution to the Stream bar Sound Distortion issues, our product is less than a year old and any TV app has become unwatchable just from the one side of the sound bar not working properly  

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3 REPLIES 3
RokuKariza-D
Roku Employee
Roku Employee

Re: Roku Streambar Audio Issues

Hey @justinblock44

Thanks for the post.

Please reply here with the serial number of your Roku Streambar. It can be found in Settings > System > About. I'll be able to further assist you from there.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Re: Roku Streambar Audio Issues

Serial #YL0012473335

 

@RokuKariza-D 

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RokuKariza-D
Roku Employee
Roku Employee

Re: Roku Streambar Audio Issues

@justinblock44

Thanks for the reply.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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