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Jp999
Level 7

Roku Streambar ARC Connection Stopped Working

Bought Roku Streambar 2 weeks ago - hooked it up in ARC HDMI and it worked perfect and toggled automatically between inputs for 2 weeks on both HDMI 1 Direct TV and Roku HDMI ARC 2.  When switching from Roku back to regular HDMI Direct TV HDMI port 1 today, the Streambar did not swap over the sound for the HDMI 1.  Sound still works on the Streambar for the Roku apps on HDMI ARC 2, but not for the HDMI 1 TV, I have to switch to TV sound to hear the HDMI 1 Direct TV

2 REPLIES 2
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Streambar ARC Connection Stopped Working

@Jp999

Thanks for the post.

When you setup your Roku Streambar, did you make sure to adjust your TV settings?

For more information, visit our Support page here: Set up your Streambar

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Jp999
Level 7

Re: Roku Streambar ARC Connection Stopped Working

I have a Samsung TV - and when I go to the Aynet+(HDMI-CEC) it is on but says no devices found.  When I first plugged in the Streambar it connected to the Aynet+ automatically and worked perfect.  Then like I said a couple of days ago it just stopped connecting.  I have tried new HDMI cords and a factory reset on the Streambar but nothing works.