I have a Roku Smart Soundbar (9101X) that I bought less than 6 months ago. I just bought the Roku Wireless Speakers (9030X). The first set wouldn't pair so they replaced them and this set won't pair either.. Ive tried restarting my Soundbar and Speakers, checked for updates, and everything else customer support told me to do last time but nothing has worked. It also took hours to get my subwoofer to pair when I got it but it eventually did.
Any tips? Has anyone else had this problem with multiple pairs of roku speakers??
If you are still unable to resolve the issue, please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
I finally returned mine after trying the 3rd pair. Ive spent over a month getting replacements but they never work. Roku customer service is clueless so I gave up. I would think it has to be a problem with the latest update but its been over a month since I first tried and they haven't been able to give me any helpful advice.