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[SandraJean1130]

I bought my Roku Soundbar directly from the Roku website. Today, I bought an Onn Roku Subwoofer from Walmart but it will not pair with my soundbar. My soundbar is up to date, Ive unplugged everything and plugged it back in. I even did a factory reset on my soundbar. Is there anything else I can try or should I just return it? Everytime I try to pair the subwoofer it say no subwoofer found.

[SandraJean1130]

Update: i got mad and clicked check now on the update screen about 100 times and suddenly it said updating speaker so maybe its going to work now?? I'll update if it works.

[SandraJean1130 · Accepted solution]

It works. If you have the same problem go to system update and click check now, it should eventually update the subwoofer. Mine would not even find the subwoofer until I did that.