I connected my Roku Soundbar. When I am in the TV home screen and use an app from this location the sound of the speaker is low and there is not much base. When I click into the soundbar on the TV which shows up as an app and it pulls up another screen similar to the home screen I get more base and better sound quality. The settings are the same in both screens. Do I have to watch TV through the soundbar app 24/7 or can I watch it through the home screen? If i have to watch it through the soundbar 24/7 how do I set up my soundbar remote to let me click from the homescreen on the icon? Is it waiting for the sub-woofer for base on the actual home screen or is something not set up right? This is very frustrating.
If you need more help from there, feel free to reach out to our support team at: https://support.roku.com/contactus - Select 'Questions about setup or using my Roku'. Then, select your Roku Smart Soundbar, and 'Solving Roku audio device issues'.