Discussions

[7820via]

Just swapped out my AT&T router with a new network name and address. I was able to update all my internet connections. However, my JVC Roku TV internet connection works perfectly but the Roku soundbar is now flashing orange light. This was not a problem before the router swap. How do I update the new router information on the soundbar or is it necessary?

[Tivoburkee]

Yes, you have to put in the new internet network and password just like on your roku tv. Let me guess, after you setup up the soundbar originally you liked its remote? So you paired it to the JVC roku tv? If that's not the case and you still have separate roku remote for the soundbar, press the home on it and it should take you to the soundbar home screen instead of the tv's, make you way through the setting and put in the internet credentials.

[Hotgirl]

Roku sound bar flashing orange light

[RokuDanny-R]

@Hotgirl

Thanks for the post.

Can you provide more specific information about the issue you are experiencing? Are you unable to use your Roku Soundbar?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[PaulReece]

My Roku sound bar just stopped working and it has the blinking orange light.  I’ve unplugged it and changed out the HDMI cord.  On the Roku tv, it says the ARC input is inactive and the system audio control is inactive

[RokuMary-F]

Hi @PaulReece,

Thanks for posting in the Roku Community!

If this issue is not resolved, please let us know along with any additional information you may have that would be helpful for our team look into this problem. Kindly include the serial number of your Roku device so we can assist further.

Please keep us posted with the details.


Best regards,
Mary

[PaulReece]

Sound bar model #9101x

SN R649A7161536

TV

Model # Roku Tv - 7132x

               TCL - 55S421

SN - YN005U189969

[RokuMary-F]

Hi @PaulReece,

Thanks for reaching out and providing me with your information.

We'll have a member of our Support team reach out to you via email, they will continue assisting you from there and provide a resolution to this issue.

If you need any additional help and we’ll follow up to continue assisting you.


Best regards,
Mary

[armerrill]

Same issue

[armerrill]

Completely will not respond to anything