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Ravenssmasher
Level 7

Roku Smart Soundbar Turns right off, brand new

Just purchased a onn roku blast smart sound bar. Plug it in starts the with roku screen then shuts right off. Tried to reset with same outcome

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RokuDanny-R
Roku Employee
Roku Employee

Re: Turns right off, brand new

@Ravenssmasher 

Thanks for the post.

If you need further assistance, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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