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nderden89
Level 7

Roku Phillips TV

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My remote is not responding

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1 Solution

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Phillips TV

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@nderden89

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact Phillips here: https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=SOUND_AND_VISION_GR%2BT... or at 1-866-309-5962.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Phillips TV

Jump to solution

@nderden89

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact Phillips here: https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=SOUND_AND_VISION_GR%2BT... or at 1-866-309-5962.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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