Onegoodone
Newbie

Roku Onn Subwoofer NOT SEEN/ PAIRING

PLEASE HELP.... Have Roku Onn Subwoofer, Roku Onn Sound bar, the sound bar has paired just fine to Roku and TV, but the Subwoofer white light flashes and is not even being seen by other devices. The Roku doesn't recognize it's there when I try to pair it. PLEASE HELP

SUBWOOFER MOD # 100002420

SN: L239A0058546

SOUNDBAR #SB21352134A004729

I'VE TRIED RESETING SUBWOOFER, resetting Roku System, System is up to date 11.0.0 BUILD4193, resetting TV, unplugging power bar.   How can I make it visible AND PAIR IT?? 

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1 REPLY 1
RokuDanny-R
Retired Moderator

Re: Roku Onn Subwoofer NOT SEEN/ PAIRING

@Onegoodone

Thanks for the post.

We would recommend taking a look at the troubleshooting steps provided by our Support page here: Fix a subwoofer pairing issue

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
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