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Deadman31
Level 9

Roku Channel plus integrated OTA

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Ok so I finally got the 9.4 update on my Roku tv. How do I add the ota channels (i am using antenna) to the Roku channel?

This is feature from before that was brought back on 9.4 update. I can’t get it to work.

The Roku Channel. And, if you use an antenna, you’ll have one-click access to a combined program guide featuring the free live streaming channels as well as over-the-air broadcast channel.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Channel plus integrated OTA

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Hi everyone,

Thanks for the posts.

We believe we have identified the issue and expect this issue to be resolved in a future update.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

26 Replies
mojorisin66
Level 7

Re: Roku Channel plus integrated OTA

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Same issue

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Sietl1979
Level 7

Re: Roku Channel plus integrated OTA

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I’ve been searching everywhere on how to get the integrated Live TV guide to work as advertised with the 9.4 update and I can’t find anything.

Lorenita10
Level 7

Live Tv on Roku TV

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Im trying to watch live tv and my antena is connected but it says that no channels were found. Yesterday it was working perfect but now im trying to add channels and it it not working.

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Speedygt
Level 7

Re: Live Tv

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Mine is now doing the same thing. Tv is literally 4 days old. Rescan can not detect any channels. Antenna hooked up to old tv works fine. I think its broke already. Onn 65 inch black friday special. It appears the tuner has quit in less than a week.

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renojim
Level 21

Re: Live Tv

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You'd have to take that up with Onn (or just take it back).  Roku doesn't make the TVs.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Live Tv on Roku TV

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@Lorenita10 @Speedygt 

Thanks for the posts.

Can you please provide us the following information:
-Roku TV brand and model
-serial number
-device ID
-software OS/version
(these can all be found in Settings > System > About)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)

Once we have this information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
Tags (1)
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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Channel plus integrated OTA

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Hi everyone,

Thanks for the inquiry.

For more information about the new Live TV Channel Guide, visit our Support page here: How do I find TV listings using Live TV Channel Guide?

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Zuri2015
Level 8

Re: Roku Channel plus integrated OTA

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Hi Danny, I visited the link you provided but still can't see my OTA channels on the Roku Channel Live TV Guide

Tim

mojorisin66
Level 7

Re: Roku Channel plus integrated OTA

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There is no guide for me. I've already contacted customer support and went through all the troubleshooting steps with the tech with no luck. There is definitely a bug

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