Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
suz4x466
Level 7

Roku Channel and AMC+ will not work on roku tv or mobile app

I had a subscription to Amc+ through Roku channel, then all of a sudden nothing will play on roku channel on two tvs or Amc channel. I hit resume episode and for a split second you think it's going to play, but it just goes back to play episode screen, I've tried picking anything on roku channel and Amc nothing will play, the same thing happens on both channels

. Netflix, Hulu work fine.

I cancelled subscription to Amc+, deleted the app and the roku channel app, unplugged the TV. Re added both apps. And it still doesn't work on mobile or Sharp roku tv or my other tv.

Any help on how do I get this to work again would be greatly appreciated.

0 Kudos
2 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Channel and AMC+ will not work on roku tv or mobile app

@suz4x466

Thanks for the post.

If you are subscribed to AMC+ through the Roku Channel, please be aware that your subscription will not work through the AMC channel directly. 

If you are still unable to able to resolve the issue, you'll want to contact AMC+ support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach AMC+ support here: http://support.amcplus.com/en/support/home


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
suz4x466
Level 7

Re: Roku Channel and AMC+ will not work on roku tv or mobile app

Hi, Its both, the roku channel and AMC+ will not play anything on two tvs and mobile or computer.  you can see and search for things but if you hit play or resume, it acts as if it will play, then does nothing. This goes for Roku channel and AMC+ channel. 

I tried canceling subscription and deleted apps and add back, restarted router and it still does not work.

0 Kudos