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Level 8

Re: Roku Channel Live TV Guide...I don't have it

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Same Issue. Roku Ultra has the live guide while the TCL TV does not have. Both are on the updated 9.3 firmware. The TCL Roku TV firmware was a forced by update by asking it to connect to the wireless speakers otherwise it was stuck on 9.2. It seems that the Roku TV's are not getting the updated Roku Channel app. It might be a licensing thing with the TV manufacturer as some ppl might confuse it with the OTA / Antenna guide

 

 

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Level 17

Re: Roku Channel Live TV Guide...I don't have it

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Is The Roku Channel version on the TV and standalone unit the same?  Check by highlighting the channel on the Home screen and pressing * on the remote.

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Level 8

Re: Roku Channel Live TV Guide...I don't have it

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This is really strange. Both the TCL Roku TV and the Roku Ultra's Roku Channel are on version 2.9 (build 42) but there is not live guide on the tv while the roku ultra has the live guide

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Level 8

Re: Roku Channel Live TV Guide...I don't have it

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I even removed the app on the tv and reinstalled just to be on the safe side but there seems to be check on the backend where the live guide is only visible on the stand alone roku players

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Level 8

Re: Roku Channel Live TV Guide...I don't have it

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I've contacted support and am still awaiting a reply...they be busy I bet... LOL Still no update to the Roku Channel Live TV Guide on just one of my ROKU Players...weird...

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Level 7

Re: Roku Channel Live TV Guide...I don't have it

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Same issue. It’s only the TCL Roku TV that is missing the Roku Channel Live TV Guide after upgrading to 9.3. Both of my Streaming Stick+ 4K’s have the Live Guide after getting the 9.3 upgrade. Strange. 

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Level 17

Re: Roku Channel Live TV Guide...I don't have it

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So the TCL TV has v9.3 of the firmware.  Does it also have the same version of The Roku Channel as the sticks?  It looks like v2.9 build 42 may be the latest.

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Level 8

Re: Roku Channel Live TV Guide...I don't have it

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yup - tv is v 9.3.0, build 4175-93

Roku channel is v 2.9 build 42

 

still no live guide

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Level 7

Re: Roku Channel Live TV Guide...I don't have it

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Same with my tv it's all updated and no live guide on the roku channel

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Level 7

Re: Roku Channel Live TV Guide...I don't have it

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I just updated my TCL Roku TV to 9.3. Still no new Live TV Guide. I wonder why?