So our 2 day old Roku Plus Series TV went belly up while watching TV tonight.
The screen went black, the sound went silent and a white light in the bottom center (near the logo) is blinking once every 2 seconds.
I tried the usual, unplug for 10 minutes, recheck all connections, and pressing the reset button for 10 seconds. Nothing seems to be working.
Next I removed all the peripheral devices (Xbox, Blue Ray, HDMI ARC), and retried the above steps with only the power and network cable connected. Same black screen and blinking light.
I'll leave it unplugged overnight but I'm not holding out much hope. In any event I can't take it down for one night every 2nd night,
Thanks in advance.
Comments, questions?
We appreciate you for posting in the Roku Community!
Thank you for contacting us regarding the black screen issue you're experiencing with your Roku Plus series device. We're pleased to assist.
If you are experiencing an issue with a Roku-branded TV (Roku TV Select or Roku TV Plus), feel free to contact Roku Support.
Please feel free to let us know if you need any additional assistance!
Thanks,
Arjiemar
Update: Leaving it unplugged overnight did not do any good. It's going back to Best Buy.
We appreciate you for posting in the Roku Community!
Thank you for contacting us regarding the black screen issue you're experiencing with your Roku Plus series device. We're pleased to assist.
If you are experiencing an issue with a Roku-branded TV (Roku TV Select or Roku TV Plus), feel free to contact Roku Support.
Please feel free to let us know if you need any additional assistance!
Thanks,
Arjiemar