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Roke tv not working need help

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Ok I need help so my dog tore the remote up and I was using my phone for a remote well my roku tv didn't let me watch nunthing so I had to restart it with my tv. Now i did that i bought two remote and they do kot work for my tv my tv is still stuck on the select language page. Can anybody help and dont ask about getting a remote unless it was a certain one I had to get 

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RokuDanny-R
Retired Moderator

Re: Roke tv not working need help

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@Briannaross23

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

You can also purchase a remote that is compatible with your Roku TV on our Products page.


Thanks,
Danny

Danny R.
Roku Community Moderator

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RokuDanny-R
Retired Moderator

Re: Roke tv not working need help

Jump to solution

@Briannaross23

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

You can also purchase a remote that is compatible with your Roku TV on our Products page.


Thanks,
Danny

Danny R.
Roku Community Moderator
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