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Elascano
Level 7

Replacement remote for TCL Roku TV

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I just bought a 55 inch 4K ultra hd smart roku tv today from a lady. She didn’t give us the remote, and we called Best Buy, and Walmart to see what we could do. They said our best bet was to find someone with the same tv and borrow their remote to turn on our tv, but it didn’t work. The power light is on but my tv screen is black. I have unplugged power cord multiple times but that doesn’t seem to help. SOMEBODY PLEASE HELP ME!!! Really don’t want to throw it out.

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RokuTannerD
Level 19

Re: Tcl Roku 4K ultra he smart tv

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@Elascano  Thanks for reaching out! If you need a replacement remote, you can contact your Roku TV manufacturer for help with an original replacement remote here: https://support.tclusa.com/contact-us?contact_query=Please%20enter%20your%20question

You can also see the replacement remote option we offer for Roku TVs here: https://www.roku.com/products/accessories/roku-tv

 

Thanks,

Tanner

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RokuTannerD
Level 19

Re: Tcl Roku 4K ultra he smart tv

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@Elascano  Thanks for reaching out! If you need a replacement remote, you can contact your Roku TV manufacturer for help with an original replacement remote here: https://support.tclusa.com/contact-us?contact_query=Please%20enter%20your%20question

You can also see the replacement remote option we offer for Roku TVs here: https://www.roku.com/products/accessories/roku-tv

 

Thanks,

Tanner

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