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randomguy3
Level 8

Replacement Remote Pair LED Blinking Constantly to Pair Roku TV

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I bought a replacement remote directly from Roku a couple of days ago. I'm trying to pair the remote to my TCL Roku TV and when I plug the batteries into the remote, the LED starts flashing immediately and I can't get the to stop or the remote to pair. Any ideas?

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randomguy3
Level 8

Re: Replacement Remote Pair LED Blinking Constantly

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So as it turns out, I had disabled Device Connect because of network interferenace. I had to turn that back on before I could pair the new enhanced remote. System-> Advanced System Settings-> Device Connect

 

 

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Tivoburkee
Community Streaming Expert

Re: Replacement Remote Pair LED Blinking Constantly

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If you don't have remote to control the tv to get to remote menu, pull the batteries out of the new remote, unplug the power from the Roku tv for a bit, plug it back in when comes to screen with brand and Roku tv showing but the batteries back in the remote and don't touch anything let it communicate with tv. Have it close to the tv during this programming. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
randomguy3
Level 8

Re: Replacement Remote Pair LED Blinking Constantly

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I've tried this a couple of times now and still nothing. The remote just blinks when i pop the battery back in and nothing ever happens. Is there a different pairing sequence for newer models?

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randomguy3
Level 8

Re: Replacement Remote Pair LED Blinking Constantly

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So as it turns out, I had disabled Device Connect because of network interferenace. I had to turn that back on before I could pair the new enhanced remote. System-> Advanced System Settings-> Device Connect

 

 

View solution in original post

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makaiguy
Community Streaming Expert

Re: Replacement Remote Pair LED Blinking Constantly

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Thanks for reporting back. Never heard this one before.
Did you also have a working remote at the time that you could use to access the menu options?
Doug
Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600

Roku Community Streaming Expert
I am not a Roku employee, just a user like you.

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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ckrvarma
Level 7

Re: Replacement Remote Pair LED Blinking Constantly

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I am having this issue as well.   THe moment i pop the Remote in it will start blinking. I was given a new remote by the Roku team.   it is also behaving the same way.  Not sure what to do.. it sucks when ROku does not have help on the phone. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Replacement Remote Pair LED Blinking Constantly

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@ckrvarma 

Thanks for the update.

If you were in contact with our Support team regarding your issue, we would recommend reaching back our to help resolve your issue as they would be best able to assist you.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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ckrvarma
Level 7

Re: Replacement Remote Pair LED Blinking Constantly

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Even i got sick n tired of Roku and threw it away and moved to Apple TV.  Atleast the customer service is waaay better

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