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Tbodd
Level 7

Remotes stopped working after power went out and roku player restarted

Hello roku community I am asking for your help!

I currently have the roku smart streambar with all surround sound system and recently my power flickered on and off. When this occurred, all 3 of my controllers stopped working however the soundbar still works with the roku app. My controllers never show a green light or anything when I attempt to sync them. Please help!!

Roku Smart Soundbar  

Roku Wireless Subwoofer 

Roku TV Wireless Speakers 

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1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: Remotes stopped working after power went out and roku player restarted

@Tbodd

Thanks for the post.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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