Discussions

[rodolfogc]

Product Description

Model: 9101X-Roku Smart Soundbar

Serial Number: YL009A602779

Software Version: 10.0.0  build 4209-95

[rodolfogc]

MODEL: 9101X-Roku Smart Soundbar

Serial Number: YL009A602779

Software Version: 10.0.0 built 4209-95

Device ID: R650C9602779

[New2021]

Hi I am having the same issue , max it lasts is about a week...

[rodolfogc]

Them replace for me a new Remote-Control w/ 2A Battery and is ok now

regards

[RokuMary-F]

Hi @New2021,

Welcome to the Roku Community!

If you are still having any issues with your Roku remote rapidly draining batteries, please provide the serial number of your Roku device and additional information regarding the issue you are experiencing so we can assist you further.

Please keep us posted and we'll continue assisting you from there!

Many thanks,
Mary

[PKola]

Having the same battery draining problem with the remote for my Roku soundbar....I have to replace batteries every 2 to 3 days.

Model number:9102x

Serial number 281171106975 

Who do I contact to get a replacement remote that works with the soundbar that won't drain the batteries?

[RokuMary-F]

Hi @PKola,

We appreciate you reaching out to the Roku community!

We'll have a member of our Support team reach out to you via email, they will continue assisting you from there and provide a resolution to this issue.

If you need any additional help and we’ll follow up to continue assisting you.


Best regards,
Mary