Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
sshops
Newbie

ROKU PIN says incorrect when it's not

Need to use Parental Controls PIN

Gives me "Incorrect PIN," but I know it's correct. I've even changed it twice on myroku.com to have fresh ones. I've done System Restart. I've checked for updates. I've made sure I'm logged in on the TV under the same account I'm logged into at roku. I've made sure my device is listed on my roku account. NOW WHAT? 

Labels (1)
0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: ROKU PIN says incorrect when it's not

I assume this is within "The Roku Channel"?  If you remove the PIN altogether, does that setting seem to work?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.