Here’s the issue I hooked up my sound bar to WiFi and it didn’t have any issues. My internet provider gave me a new WiFi box. that’s were the issues are it won’t connect to the new WiFi. I hooked up everything else with no problems and even my roku 3 had no issues. I tried restarting my WiFi box and the speaker with no progress. What do I need to do to get it working. I even tried to put it next to the WiFi box for the best connection. No luck.
If you are still unable to resolve the issue, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.