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Level 7

RCA Roku tv remote replacement

Hi I have acquired an RCA Roku tv model number rtr3261-ca. I did not receive a remote for it and am looking to replace it. What remote should I get?

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4 Replies
Level 20

Re: RCA Roku tv remote replacement

You can go to your local walmart or best buy and get the wifi voice remote, once paired to the tv it control all functions. Roku doesn't sell IR roku tv remotes, that you would need to get from the tv manufacturer. Or go to ebay for used. 

https://www.roku.com/products/accessories/roku-tv

or amazon:

https://www.amazon.com/Roku-RCAL7R-Voice-Remote-New/dp/B07WVFCKSS/ref=pd_ybh_a_9?_encoding=UTF8&psc=...

Edmund
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Level 7

Re: RCA Roku tv remote replacement

Will I have any issues if my tv isn't connected to the internet? Because without a remote I'm pretty sure I'm not capable of doing so

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Level 20

Re: RCA Roku tv remote replacement

Before you attempt to pair do factory reset of the tv, look for reset button at the top of the input panel on the back of tv, so you can get link code and start a new account in your name. So with it power press and hold the reset button or pinhole for over 30 seconds.

The internet isn't needed to pair the voice remote to the roku tv. Have remote ready, with battery door off and one battery installed with the other ready, make sure the tv is on, put the second battery in and press the pairing button in the battery compartment for 3 seconds and release and let it communicate with the tv. It is alright if the light goes out in the battery compartment just let pair. 

Edmund
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Roku Employee
Roku Employee

Re: RCA Roku tv remote replacement

@WesleyB 

Thanks for the inquiry.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact RCA here: https://www.rca.com/us_en/television-4-us-en/customer-support-396-us-en or at 1-800-968-9853.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator
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