Problems connecting certain TCL Roku TV channels to internet
So I've recently purchased a new TCL 50S423 and have been using it error free for a month or so with a ISP (Century Link) provided Modem/Router ZyXEL C1100Z. I am trying to set up a network for guests, we have an AirBnB, that is secured from my own. So I decided to purchase a seperate router that will offer more features. I purchased the Linksys WRT1200AC.
So, I have put the ZyXEL into Transparent Bridging Mode. Entered my PPPoE username & password in Linksys Smart Wifi router settings. Changed Static DNS 1 to 18.104.22.168 and Static DNS to 22.214.171.124
Router shows internet on LED's. I can connect to internet from laptop, mobile device etc...so it is working correctly.
However when I go to use TCL TV I run into problems. The TV will connect to internet. When I run a "check connection" from TV menu I get an all ok. However, when I go to one of the apps, Prime video/ Roku Channel or some others I get connection errors.
Prime Video shows error code 5004.
Roku channel just loads and freezes.
However Halmark/ YouTube/ Vudu... channel all work just fine?
Not sure what to do. I'm guessing there must be a setting in the router or TV somewhere I am missing. Any help would be great.
Re: Problems connecting certain TCL Roku TV channels to internet
Did you ever figure this out? I had the exact same issue with the ZyXEL C1100Z. After double checking that everything else could stream, and even the Netflix app on the Roku had good network connection, I switched to a Netgear modem. All channels started streaming again.