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JojoB
Newbie
‎12-27-2021 10:30 PM

Powered on but Blank screen

I powered on my Roku tv and it's blank. Am unable to see anything, the sounds work I can hear the voice commands but can't see anything. I unplugged the tv, several times but still nothing 🤷🏾‍♀️

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makaiguy
Community Streaming Expert
‎12-28-2021 06:08 AM

Re: Powered on but Blank screen

@JojoB--

Roku only supplies the operating system for a "Roku TV".   This sounds like a hardware issue that needs to be referred to the manufacturer of the set.    

Roku TV Manufacturer Support Contacts: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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