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Atvracer507
Level 7

Power on Roku TV

my hisense Roku tv keeps powering off whenever I play a video game on my PlayStation. It powers off about every 10 minutes and I can’t figure out how to fix it. Any tips?

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1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: Power on Roku TV

@Atvracer507 

Thanks for the inquiry.

Have you tried plugging in your TV to a different wall outlet to see if you are still experiencing the same issue?

If the issue is still unresolved after trying a different power source, we would recommend that you contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

You can contact Hisense here: https://www.hisense-usa.com/support/ or at 1-888-935-8880.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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