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MaryRivera
Level 7

Power and trouble shoot on Roku TV

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My tv Hasn't been working since last night, and I tried everything to restart it but I've had no luck. Also, I've noticed that the white light in the bottom of my tv is off. I was wondering if this has happened to anyone before and how to fix it.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Power and trouble shoot on Roku TV

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@MaryRivera 

Thanks for the inquiry.

Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of contact information for Roku TV manufacturers, you can visit our Support page here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Power and trouble shoot on Roku TV

Jump to solution

@MaryRivera 

Thanks for the inquiry.

Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of contact information for Roku TV manufacturers, you can visit our Support page here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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