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Level 7

Poor Service - Roku TV Ethernet Broke

Purchased the 70" Roku TV - Ethernet into TV stopped working immediately, within 60 days of purchase.

I contact support and provided all the details of the purchase and the fact I (Reset TV 3 times) worked until I cut the TV off, then Ethernet direct connect not working again

It took 4 days just for them to tell me to contact JVC Support and provided a BAD LINK for that.... I then requested a New Link and contact details for JVC Support.... It's been a week and finally a response that JVC would handle this email support request.  This company is terrible and their support is worst ... I will Never buy another Roku item.


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Level 18

Re: Poor Service - Ethernet Broke

JVC is not Roku.

---A problem clearly stated is a problem half solved---.
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