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DAC20815
Newbie
‎09-05-2022 04:31 PM

Picture very dim picture but just for Hulu show Only Murders in the Building

Hi all,

Odd situation. New TV and so far so good but on Hulu the show "Only Murders in the Building" is so dim one can barely see it. I've played with all the brightness settings and it only gets marginally worse. All the other Hulu shows are fine. Any ideas?

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RokuKarla
Retired Moderator
‎09-13-2022 10:00 AM

Re: Picture very dim picture but just for Hulu show Only Murders in the Building

Hi @DAC20815

We appreciate your contact!

We would recommend removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. To help troubleshoot the issue further, follow this link: How to resolve a channel playback issue 

Hope you'll find this information useful. Let us know in case you've still got any questions.


Regards,
Karla

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