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Shay22
Level 7

Paramount+ error message every time I try to log in, forgot password not sending emails either

I keep getting a message that says incorrect username or password when trying to log into paramount plus. So I then pressed the forgot password link and it’s saying email sent but im not receiving anything. I’ve already checked for updates as well as contacted paramount and nothing is working.

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RokuKariza-D
Community Moderator
Community Moderator

Re: Paramount+ error message every time I try to log in, forgot password not sending emails either

Hi @Shay22

We do apologize for the inconvenience this has caused you.

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest continue working with the channel's customer support team for further help. They can resolve the error you are having with channel authentication.

Thank you for your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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