Just got the update to 9.4 on my 55” P607. Now my local dimming settings do not work. Low, Med, High do nothing. Have done factory reset, still broke.
Thanks for the post.
Can you please provide us the following information:
-Roku device model
-serial number
-device ID
-software OS/version
(these can all be found in Settings > System > About)
-when did you start seeing this issue occur
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
Once we have this information we will be able to pass it along to the appropriate team.
Thanks,
Danny
Tv Model: 55p607
Model: 7103x - Roku Tv
Serial: YS00T8838661
Software 9.4.0 build 4187-30
Device: 8SF00T838661
Happened immediately after update installed when I went to watch tv and check local dimming settings only to find it does not properly work anymore.
ID 61-447-985
Thanks for providing us with your information.
I have passed it along to the appropriate team to investigate further.
Thanks,
Danny