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Level 7

Onn/ tv roku screen mirror

Hello I just bought this 50 inch Onn tv took it home connected it to wifi did the set up and software update so j can watch tv and stream from my galaxys8 well every time I try to connect the screen mirror from smart view it will not connect says it did not install when I did the software update I have a 32 inch tv in my living room and I have no problems with that one why? And how do I update the screen mirror on the 50 inch Onn/roku tv?