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Level 7

Onn tv Not powering on, worked after unboxing yesterday

I unboxed my Onn Roku 50” yesterday & it worked great. Today it won’t turn on but has red light at remote sensor area. 

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4 Replies
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Level 19

Re: Onn tv Not powering on, worked after unboxing yesterday

Try unplugging it for bit and power it back up. Try new batteries in the remote too. Is there anything in front of the tv like a soundbar that could interfere with IR of the remote?

Edmund
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Level 7

Re: Onn tv Not powering on, worked after unboxing yesterday

I bought onn roku TV 50. For my daughter. Set it up a month ago. And is doing the same thing, having the same problem 

Roku Employee
Roku Employee

Re: Onn tv Not powering on, worked after unboxing yesterday

@wheresmando 

Thanks for the note.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

You can reach them here: http://onntvsupport.com/#product_support-2 or at 1-844-334-2355.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Re: Onn tv Not powering on, worked after unboxing yesterday

My tv just did this so on my phone I normally connect YouTube through casting and that’s the only thing that turned my tv back on 🤦🏽‍♀️

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