Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Onn smart TV no sound but headphones work

Hey guys we bought a onn smart tv and the sound was working. We went and got a sound bar and we unhooked sound bar, well the tv had sound coming out but now it shows headphones for volume and wont come out speakers but when I plug headphones in the sound works. How do I fix this issue? Any and all help appreciated 

0 Kudos
2 Replies
Highlighted
Roku Employee
Roku Employee

Re: Onn smart TV no sound but headphones work

[post moved to appropriate board]

Hi,

Thanks for letting us know about the issue that you are experiencing.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support for their products running the Roku OS.

You can contact Onn here: 1-800-966-6546


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Highlighted
Tivoburkee
Level 16

Re: Onn smart TV no sound but headphones work

This is a Roku tv.

Go into settings> system> scroll down to Factory Reset> chose Reset TV Audio / Picture settings

And not Factory Reset Everything!!!

Edmund
0 Kudos