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jmillie
Level 7

Onn Soundbar Surround Sound Pairing Help

I bought the 36" 5.1 surround system from walmart. I have the two tweeters, subwoofer, and soundbar. When I originally set it up the system paired all together and it worked great! Now almost two months later the soundbar wont pair with the subwoofer! I looked in the manual it says to hold the mute button on the remote, then push/hold the pairing button to get it to pair. I've done it a million times and it still hasn't worked! Now I'm frustrated! Any tips to get it to work before I throw it all out?

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8 REPLIES 8\
Tivoburkee
Community Streaming Expert

Re: Onn Soundbar Surround Sound Pairing Help

Those directions are not for any roku device. Walmart under the Onn brand does sell a roku devices, but they also sell non-roku devices under the Onn brand as well. The Onn Roku soundbar didn't come with a remote you have to pair, it came with an IR remote that just worked out of the box. 

Edmund
Roku Community Streaming Expert

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zeeshanm888
Level 8

Re: Onn Soundbar Surround Sound Pairing Help

I bought Onn soundbar last month from Amazon. I'm pretty satisfied with its result. I face some dificuliies on pairing my soundbar then i got an article on google Onn Soundbar Connection Methods.

ZM
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Tivoburkee
Community Streaming Expert

Re: Onn Soundbar Surround Sound Pairing Help

There are NO Onn Roku soundbars on amazon. There are non-roku Onn soundbars being sold by third party sellers. but none are roku. 

Edmund
Roku Community Streaming Expert

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BusterDog
Level 7

Re: Onn Soundbar Surround Sound Pairing Help

I'm having the exact same problem...

 Have you been able to fix the problem with the subwoofer/satellite speakers pairing with onn 5.1  soundbar?

Any help would be appreciated

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RokuDanny-R
Roku Employee
Roku Employee

Re: Onn Soundbar Surround Sound Pairing Help

@BusterDog

Thanks for the post.

Can you please clarify how you are trying to connect your speakers? Is the Soundbar a Roku soundbar? The Roku audio products (subwoofer and wireless speakers) will only connect to the Roku Soundbar/Streambar or Roku TV.

For more information about Roku audio products, visit our Support pages here:

Learn about Wireless Subwoofer

Learn about wireless speakers


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Kraze4me
Level 7

Re: Onn Soundbar Surround Sound Pairing Help

The subwoofer that comes with the soundbar is wireless and connects (pairs) via Bluetooth. But now it has lost connection. How do we remedy this ? 

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Witchywoman
Level 7

Re: Onn Soundbar Surround Sound Pairing Help

I had the same issue for months then realized the sound bar only has a 45 degree angle of signal which happens to be in front.I had my subwoofer to the side of the sound bar and it won’t pair that way. I pulled it out to sit in front of the sound bar and it paired on the first try. And I was able to put the subwoofer back in place with no disconnections. Hope this helps for anyone that has this problem.

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Jrbrann5
Level 7

Re: Onn Soundbar Surround Sound Pairing Help

What are you talking about?  I don’t see anyone saying anything about roku. They’re talking about an onn soundbar. Not too bright are ya?

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