I bought the 36" 5.1 surround system from walmart. I have the two tweeters, subwoofer, and soundbar. When I originally set it up the system paired all together and it worked great! Now almost two months later the soundbar wont pair with the subwoofer! I looked in the manual it says to hold the mute button on the remote, then push/hold the pairing button to get it to pair. I've done it a million times and it still hasn't worked! Now I'm frustrated! Any tips to get it to work before I throw it all out?
Those directions are not for any roku device. Walmart under the Onn brand does sell a roku devices, but they also sell non-roku devices under the Onn brand as well. The Onn Roku soundbar didn't come with a remote you have to pair, it came with an IR remote that just worked out of the box.
Edmund Roku Community Streaming Expert
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Can you please clarify how you are trying to connect your speakers? Is the Soundbar a Roku soundbar? The Roku audio products (subwoofer and wireless speakers) will only connect to the Roku Soundbar/Streambar or Roku TV.
For more information about Roku audio products, visit our Support pages here:
I had the same issue for months then realized the sound bar only has a 45 degree angle of signal which happens to be in front.I had my subwoofer to the side of the sound bar and it won’t pair that way. I pulled it out to sit in front of the sound bar and it paired on the first try. And I was able to put the subwoofer back in place with no disconnections. Hope this helps for anyone that has this problem.