Help

Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ryan_grey59
Level 7
‎02-19-2021 10:24 PM

Onn. Roku tv audio cuts in and out after volume 40

I just got a onn roku tv a week ago and and it keeps cutting in and out after volume 40 I’ve done everything checked the audio on the settings, reset, factory reset and it still does the cutting in and out. 😞

0 Kudos
Reply
2 REPLIES 2
RokuDanny-R
Roku Employee
Roku Employee
‎02-22-2021 03:40 PM

Re: Onn. Roku tv audio cuts in and out after volume 40

@Ryan_grey59

Thanks for the post.

Can you please specify the issue you are experiencing? Is this issue happening on a specific channel or does it happen regardless the channel you are experiencing? Can you please provide us with the steps to reproduce this issue?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Reply
Visitor45763
Level 14
‎02-22-2021 04:00 PM

Re: Onn. Roku tv audio cuts in and out after volume 40

@Ryan_grey59 wrote: I just got a Onn Roku tv a week ago ... 😞

I haven't seen that problem (at least not like other things that seem more clearly Roku-related). I would return it (you shouldn't have to work this way to get something new to work.). Or, start a warranty claim with Onn.

"People are often amazed at how much we’ve done with the number of engineers we’ve got." (Roku CEO Anthony Wood, Austin Statesman, Oct 4, 2019). "Amazed" is one way of putting it.
0 Kudos
Reply
Labels